Communication Skills Building Relationships with Diverse Individuals

Price:
R276.00 (VAT Incl.)
Level:
Individual Professionals
Sub-level:
Professional Soft Skills
Lecturer:
Bianca Filmalter
Duration:
60 Minutes
Additionals:
   CPD Assessment
   Certificate

Lesson Outline

Overview

Interacting effectively with peers from different cultures, ethnic groups, social classes and historical backgrounds does not come naturally. However, we are required to interact effectively with people from a wide variety of backgrounds and characteristics. In order to do so, we need certain skills and tools to build positive relationships across boundaries.

Objectives

Despite the cultural clashes and misunderstandings, this lesson will help you develop positive relationships with diverse individuals.

Course Content

  1. The 8 steps towards interacting across boundaries
  2. Culture clash
  3. Clarifying miscommunication
  4. Gaining sophistication through relationships
  5. Friendships