Price:
Free
Level:
Individual Professionals
Sub-level:
Emotional Intelligence
Lecturer:
Lynette Berger
Duration:
60 Minutes
Additionals:
Free
Level:
Individual Professionals
Sub-level:
Emotional Intelligence
Lecturer:
Lynette Berger
Duration:
60 Minutes
Additionals:
CPD Assessment
Certificate
Certificate
Lesson Outline
How tone, assumptions and pressure affect team culture
Communication gaps do not always look like conflict. They ofthen show up in rushed emails, unclear instructions, misunderstood tone, feedback and assumptions made under pressure.
What You`ll Take Away:
- Spot the everyday moments where communication friction starts.
- Understand how tone, assumptions and pressure affect trust and team culture.
- Learn practical ways to communicate with more clarity and less friction.
- Receuve a practical resource to support reflection and application.
Who Should Attend:
- Partners
- Managers
- HR Teams
- Training Officers
- Trainees
- Team Leaders
- Professional staff