Fairness in the workplace is not just about being treated nicely—it is about having your rights respected and your voice heard. Whether it is a performance review, a promotion decision, or a disciplinary process, fairness plays a critical role in shaping trust, morale, and productivity. But not all fairness is the same. Two key concepts every employee should understand are substantive fairness and procedural fairness.

Module 1 – Introduction and Basic Concepts

• Fairness at Work
• Substantive Fairness VS Procedural Fairness
• Why both principles matter
• What Employees should know?

Module 2 – Substantive Fairness

• What is Substantive Fairness?
• Types of misconduct (minor, serious, gross)
• Types of Evidence Commonly Used
• Develop and Maintain Clear Rules and Standards
• The consequences of getting it wrong

Module 3 – Procedural Fairness

• What is Procedural Fairness?
• Legal Foundation
• Core Principle – The right to be heard
• Step-by-step process demonstration
• Common Procedural Pitfalls
• Lessons from CCMA Awards

Module 4 – Incapacity and Poor Performance

• What is Incapacity?
• HR Guide: Steps to Manage Poor Performance Fairly
• What Happens if You Get It Wrong?
• Best practices