Debt Collection Management

Price:
R565.00 (VAT Incl.)
Level:
Business Professionals
Sub-level:
Practice Management
Lecturer:
Biz Facility
Duration:
120 Minutes
Additionals:
   CPD Assessment
   Certificate

Lesson Outline


This online course will assist you or your staff to fully understand how to manage your Clients who owe you money, ensuring your business always has a positive cashflow. The course is designed for Business Enterprises who offer their clients credit terms and need to learn how to best manage their debtor’s book to maximize Working Capital.

During this course, the following Topics are covered:

  1. The importance of Working Capital & Cashflow - When is a Sale really a paid Sale?
  2. The importance of Risk Assessment – How to choose clients
  3. The implementation of a Credit Policy - How to treat clients
  4. Communication styles to be used with Customers - How to communicate with clients
  5. Letters of Demand & Repayment plans - How should clients respond
  6. How to Measure the effectiveness of your Debt Collection – Are all possible steps being implemented to collect outstanding monies due to your business?