Price:
R448.50 (VAT Incl.)
Level:
Individual Professionals
Sub-level:
Professional Soft Skills
Lecturer:
Bianca Filmalter
Duration:
120 Minutes
Additionals:
R448.50 (VAT Incl.)
Level:
Individual Professionals
Sub-level:
Professional Soft Skills
Lecturer:
Bianca Filmalter
Duration:
120 Minutes
Additionals:
CPD Assessment
Certificate
Certificate
Lesson Outline
- Effective Communication
- Understanding our audience
- Presentation skills
- Delivering your presentation
- What is negotiation
- Nature of win-lose and win-win dynamics
- Understand the value of research
- Define goals and bottom lines
- Understand how to package offers
- Working better as a member of a team in negotiation
- Understand the role of nonverbal communication
- Use listening, questioning and persuasive skills
- Understand the importance of personal styles
- Identify and use strategies and tactics
- Identify and effective use communication channels
- Create an effective plan for a variety of negotiations