Negotiation Skills

Price:
R276.00 (VAT Incl.)
Level:
Individual Professionals
Sub-level:
Professional Soft Skills
Lecturer:
Bianca Filmalter
Duration:
60 Minutes
Additionals:
   CPD Assessment
   Certificate

Lesson Outline

What is negotiation

  1. Nature of win-lose and win-win dynamics
  2. Understand the value of research

Define goals and bottom lines

  1. Understand how to package offers
  2. Working better as a member of a team in negotiation

Understand the role of nonverbal communication

  1. Use listening, questioning and persuasive skills

Understand the importance of personal styles

  1. Identify and use strategies and tactics
  2. Identify and effective use communication channels

Create an effective plan for a variety of negotiations